🛍️WhatsApp automation for E-commerce

WhatsApp automation for D2C brands that actually convert.

From cart-recovery to order-status to UGC reviews — let AI handle the routine so your team focuses on the 10% that needs a human touch.

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What success looks like

Real outcomes, not vanity metrics.

Recover 3× more carts

AI follows up on abandoned checkouts in 5 minutes, not 5 hours — when intent is still hot.

94% of order-status questions auto-resolved

Plug in your Shopify / WooCommerce webhook; AI quotes tracking + ETA the moment a customer asks.

Templates that pass Meta first time

Pre-built templates for OOS, restock, sale, post-purchase NPS — wizard validates against Meta's policy before submit.

Use cases

Things your team will stop doing manually.

  • Order status + tracking
  • Cart abandonment recovery
  • Restock notifications
  • Post-purchase review collection
  • Size / fit recommendations
  • Loyalty + reward notifications

Pre-built templates

Ready-to-ship, Meta-approval-friendly.

Abandoned cart (15min)

Hey {{1}} 👋 Saw you left {{2}} in your cart. Need help deciding? Free shipping ends tonight — link to checkout: {{3}}

Order shipped

Your order #{{1}} just shipped 🚚 Track it here: {{2}}. Expected by {{3}}.

Restock alert

{{1}} is back in stock 🎉 You wishlisted it on {{2}}. Grab it before it goes again: {{3}}

Proof point

3.2× more cart conversions

Aurora Wellness (Bengaluru D2C) recovered 3.2x more abandoned carts in their first 30 days — AI replies during peak Indian shopping hours (9-11pm) when their support team was offline.

Honest pricing

Pay for what you actually use. Upgrade when you grow.

Three tiers. No setup fees. No "talk to sales" trap. Start free, scale when ready.

Starter

For solo founders + small teams

$19/mo
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  • 2,000 AI replies / month
  • 100 AI replies / day rate limit
  • Connect WhatsApp numbers
  • Team inbox + invite teammates
  • Templates, flows, campaigns
  • Webhooks & outbound events
  • Email support
Most popular

Growth

For growing teams + multiple numbers

$49/mo
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  • 20,000 AI replies / month
  • 600 AI replies / day rate limit
  • Everything in Starter
  • Priority email support
  • First in line for new features

Scale

For multi-region brands + agencies

$99/mo
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  • Unlimited AI replies
  • No daily rate limit
  • Everything in Growth
  • Dedicated success manager
  • Custom SLA + onboarding call

Billed monthly or annually in USD via Stripe. Cancel anytime. All plans include a 7-day free trial — no credit card.

One more thing: Meta bills the message fees, not us.

Replies you send within WhatsApp's 24-hour service window are free and unlimited. You're billed only for template messages (marketing, utility, authentication) sent outside that window — and Meta charges your WABA's payment method directly. NodrahWeb never touches these fees.

Message typeExampleIndiaUSUKSaudi Arabia
ServiceCustomer asks, you replyFreeFreeFreeFree
UtilityOrder confirmation, OTP~$0.0014~$0.004~$0.020~$0.011
MarketingNewsletter, promo~$0.010~$0.025~$0.050~$0.046
AuthenticationLogin OTP~$0.0014~$0.004~$0.020~$0.011

Indicative per-message rates (USD), per Meta's published rate card — they vary by country and change over time. Service replies and utility messages sent inside an open 24-hour window are free.

See Meta's pricing →

Frequently asked

The honest answers.

What people actually want to know before signing up.

Does it integrate with Shopify / WooCommerce?
Yes — webhooks from both platforms feed into our AI context so it can answer order-status, tracking, restock, and refund questions without your team lifting a finger.
What about Cash-on-Delivery confirmations?
Big use case in India and the Middle East. AI sends confirmation templates, asks customers to confirm before shipping, and reduces RTO by 25-40%.
How is NodrahWeb different from WATI or Respond.io?
We ship native generative AI auto-reply, not just keyword flows. Pricing starts at $19/mo vs $49+ for competitors. Onboarding takes 10 minutes vs 1-2 days. And we have first-class Arabic + Hindi + 18 Indian language support — competitors treat those as afterthoughts.
Is this on the official Meta WhatsApp Business API?
Yes — 100% Meta Cloud API via Meta's Embedded Signup flow. No green-tick gimmicks, no MQTT scraping, no ban risk. The official path Meta itself recommends for SMBs.
How long does Meta approval take?
Typically 24-72 hours via Meta's Embedded Signup. We provide all the templates and documentation Meta asks for, so most accounts approve on the first try. Display name approval for the WhatsApp number is a separate 1-2 day step that we walk you through.
What languages does the AI speak?
Out of the box: English, Arabic (MSA + Khaleeji dialect), Hindi, Tamil, Telugu, Marathi, Gujarati, Bengali, Spanish, French, German, Portuguese, Indonesian, Vietnamese, Thai, and a dozen more. The AI replies in whatever language the customer writes in — no setup needed.
What happens after my 7-day free trial?
Your account stays active but switches to read-only (you can see history, can't send new messages) until you pick a plan. We never auto-charge a card. We don't even ask for a card during trial. Pick a plan when ready — Starter $19/mo, Growth $49/mo, or Scale $99/mo.
Can I cancel anytime?
Yes. Cancel from the Stripe customer portal inside your dashboard. Your account stays usable until the end of the billing cycle, then switches to read-only (no message loss). Refunds within 14 days, no questions.
Is this GDPR + UK GDPR + CCPA compliant?
Yes. We're a data processor under your control. Our standard DPA template satisfies GDPR Art. 28; we co-sign within 24 hours of request. EU/UK data residency available on Scale plan. Customer-deletion-on-request via dashboard or our /api/data-deletion endpoint.
How accurate is the AI? Won't it say weird things?
We use Google Gemini with a sandboxed system prompt scoped to YOUR business context (FAQs, products, policies). Off-topic queries get a polite handoff to a human. You can review every AI reply in your dashboard and tune the persona anytime. Across 50,000+ conversations in production, the AI's escalation-to-human rate is 4-6% — meaning it confidently handles 94%+ on its own.
Do you support multiple WhatsApp numbers?
Yes — Growth plan supports 3 numbers, Scale plan supports unlimited. Each number gets its own inbox, AI persona, templates, and analytics. Great for multi-brand or multi-region businesses.
Can I see a demo before signing up?
You're chatting with one right now — scroll up to the live demo widget and ask anything. Or sign up free and connect a real WhatsApp number in 10 minutes. No credit card required.
Open for new accounts in 30+ countries

Ready to never miss a customer again?

7 days free. No credit card. Live in 10 minutes. We're a real product, not a sales call.

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7-day free trial · No credit card · Cancel anytime