🏥WhatsApp automation for Healthcare

Patient communications that respect time, attention, and privacy.

Appointment reminders, prescription refills, post-visit follow-ups — all compliant with the local privacy frameworks you operate under.

What success looks like

Real outcomes, not vanity metrics.

30%+ reduction in no-shows

AI sends reminders 24h and 1h before — and rebooks instantly when patients tap reschedule.

Lighter front-desk load

Routine questions (hours, location, insurance accepted) answered without a human picking up.

Compliance-aware

GDPR / PDPL / HIPAA-style data handling. We don't store message bodies longer than your retention policy.

Use cases

Things your team will stop doing manually.

  • Appointment scheduling + reminders
  • Prescription refill notifications
  • Lab result delivery (compliant)
  • Insurance pre-authorization status
  • Post-procedure follow-up surveys

Pre-built templates

Ready-to-ship, Meta-approval-friendly.

Appointment reminder

Reminder: your appointment with {{1}} is tomorrow at {{2}}. Reply C to confirm, R to reschedule, or X to cancel.

Prescription refill

Hi {{1}}, your prescription for {{2}} is ready for pickup at {{3}} until {{4}}. Need delivery? Reply D.

Proof point

No-shows down 38%

A Riyadh clinic chain cut no-shows from 22% to 14% in 60 days — Arabic-fluent AI handles 90%+ of reminders and reschedules.

Honest pricing

Pay for what you actually use. Upgrade when you grow.

Three tiers. No setup fees. No "talk to sales" trap. Start free, scale when ready.

Starter

For solo founders + small teams

$19/mo
Start free trial
  • 2,000 AI replies / month
  • 100 AI replies / day rate limit
  • Connect WhatsApp numbers
  • Team inbox + invite teammates
  • Templates, flows, campaigns
  • Webhooks & outbound events
  • Email support
Most popular

Growth

For growing teams + multiple numbers

$49/mo
Start free trial
  • 20,000 AI replies / month
  • 600 AI replies / day rate limit
  • Everything in Starter
  • Priority email support
  • First in line for new features

Scale

For multi-region brands + agencies

$99/mo
Start free trial
  • Unlimited AI replies
  • No daily rate limit
  • Everything in Growth
  • Dedicated success manager
  • Custom SLA + onboarding call

Billed monthly or annually in USD via Stripe. Cancel anytime. All plans include a 7-day free trial — no credit card.

One more thing: Meta bills the message fees, not us.

Replies you send within WhatsApp's 24-hour service window are free and unlimited. You're billed only for template messages (marketing, utility, authentication) sent outside that window — and Meta charges your WABA's payment method directly. NodrahWeb never touches these fees.

Message typeExampleIndiaUSUKSaudi Arabia
ServiceCustomer asks, you replyFreeFreeFreeFree
UtilityOrder confirmation, OTP~$0.0014~$0.004~$0.020~$0.011
MarketingNewsletter, promo~$0.010~$0.025~$0.050~$0.046
AuthenticationLogin OTP~$0.0014~$0.004~$0.020~$0.011

Indicative per-message rates (USD), per Meta's published rate card — they vary by country and change over time. Service replies and utility messages sent inside an open 24-hour window are free.

See Meta's pricing →

Frequently asked

The honest answers.

What people actually want to know before signing up.

Is this HIPAA-compliant?
We operate as a Business Associate under HIPAA when you sign our BAA. PHI in transit is encrypted; message bodies retained per your retention policy (default 30 days, configurable down to 7).
What about Indian DPDP / GDPR / Saudi PDPL?
We're a data processor under your control. Standard DPA template available; co-signed within 24h of request.
How is NodrahWeb different from WATI or Respond.io?
We ship native generative AI auto-reply, not just keyword flows. Pricing starts at $19/mo vs $49+ for competitors. Onboarding takes 10 minutes vs 1-2 days. And we have first-class Arabic + Hindi + 18 Indian language support — competitors treat those as afterthoughts.
Is this on the official Meta WhatsApp Business API?
Yes — 100% Meta Cloud API via Meta's Embedded Signup flow. No green-tick gimmicks, no MQTT scraping, no ban risk. The official path Meta itself recommends for SMBs.
How long does Meta approval take?
Typically 24-72 hours via Meta's Embedded Signup. We provide all the templates and documentation Meta asks for, so most accounts approve on the first try. Display name approval for the WhatsApp number is a separate 1-2 day step that we walk you through.
What languages does the AI speak?
Out of the box: English, Arabic (MSA + Khaleeji dialect), Hindi, Tamil, Telugu, Marathi, Gujarati, Bengali, Spanish, French, German, Portuguese, Indonesian, Vietnamese, Thai, and a dozen more. The AI replies in whatever language the customer writes in — no setup needed.
What happens after my 7-day free trial?
Your account stays active but switches to read-only (you can see history, can't send new messages) until you pick a plan. We never auto-charge a card. We don't even ask for a card during trial. Pick a plan when ready — Starter $19/mo, Growth $49/mo, or Scale $99/mo.
Can I cancel anytime?
Yes. Cancel from the Stripe customer portal inside your dashboard. Your account stays usable until the end of the billing cycle, then switches to read-only (no message loss). Refunds within 14 days, no questions.
Is this GDPR + UK GDPR + CCPA compliant?
Yes. We're a data processor under your control. Our standard DPA template satisfies GDPR Art. 28; we co-sign within 24 hours of request. EU/UK data residency available on Scale plan. Customer-deletion-on-request via dashboard or our /api/data-deletion endpoint.
How accurate is the AI? Won't it say weird things?
We use Google Gemini with a sandboxed system prompt scoped to YOUR business context (FAQs, products, policies). Off-topic queries get a polite handoff to a human. You can review every AI reply in your dashboard and tune the persona anytime. Across 50,000+ conversations in production, the AI's escalation-to-human rate is 4-6% — meaning it confidently handles 94%+ on its own.
Do you support multiple WhatsApp numbers?
Yes — Growth plan supports 3 numbers, Scale plan supports unlimited. Each number gets its own inbox, AI persona, templates, and analytics. Great for multi-brand or multi-region businesses.
Can I see a demo before signing up?
You're chatting with one right now — scroll up to the live demo widget and ask anything. Or sign up free and connect a real WhatsApp number in 10 minutes. No credit card required.
Open for new accounts in 30+ countries

Ready to never miss a customer again?

7 days free. No credit card. Live in 10 minutes. We're a real product, not a sales call.

7-day free trial · No credit card · Cancel anytime